Webinar

Ending a client relationship doesn't have to be awkward - or risky. Thinking about ending a client relationship - and unsure what is required for compliance, privacy obligations and maintaining your reputation? Join us for our tutorial designed to cover the compliance essentials and communication strategies to ensure a smooth and professional offboarding process. Presented […]

Raising fees can feel daunting - but it's essential for sustainability. Wanting (or needing) to increase prices and feeling hesitant? Join us for our tutorial to learn how to increase prices while confidently staying compliant with NZ law and maintaining client trust. Presented by Master Bookkeeper Leaine Jones, founder of Jones Business Solutions and Smart […]

Scope creep is one of the most common challenges in professional services - where small jobs quietly grow into something much bigger than expected. If you work with clients or manage project-based work, you may have experienced tasks expanding beyond what was originally agreed, impacting timelines, workload, and your ability to deliver across all work. […]

Running a bookkeeping practice means more than just getting the work done - it’s about understanding how your team contributes to the overall performance and profitability of your business. If you’re managing team members (or thinking about it), you may be asking: Are we being productive? Are our jobs actually making money? Am I supporting […]